Digitising ASHA payments to deliver what’s due, faster and with full transparency
Claim processing time reduced from 120 days to just 4–5 days
Digitising ASHA payments to deliver what’s due, faster and with full transparency
ASHA First
ASHA First is a mobile and web-based payment gateway developed by CDFI and integrated with PFMS. It digitises the entire claim and approval workflow for ASHA payments in Meghalaya, reducing delays and improving transparency.
7,000
+
ASHA workers registered
100cr
+
worth of claims processed
Region
Meghalaya
Start Date
1 February 2022
Status
Ongoing
Lead Partner
NHM Meghalaya
Benefeciaries
ASHA Workers across the state
ASHA workers now receive timely payments directly in their bank accounts, often in just 4-5 days.
ASHA First
CDFI designed ASHA First as an end-to-end digital payment solution, integrated with PFMS. Built for mobile and web use, it helps ASHA workers raise claims easily and track payment progress in real time while reducing administrative bottlenecks across the system.
Success of our implementation of ASHA First
7000+ ASHAs Empowered
Over 7,000 ASHA workers across Meghalaya are now registered on the platform and actively benefitting from timely, transparent payments.
2 Lakh+ Claims Processed
More than 2,00,000 claims, amounting to ₹664.1 million, have been successfully processed and disbursed directly to beneficiaries.
Transparency at Every Step
The platform provides real-time visibility into every stage of the claim process, ensuring all stakeholders are always informed.
Built for scale. Handed over for sustainability.
Govt. Trained
Teams were trained to operate and manage the platform independently.
User-Led
ASHA workers manage their claims with confidence via mobile.
Sustainable & Scalable
Platform designed to expand across departments or states
Features of the implementation
Consolidated payments for ease of disbursement
Mobile and web-based interface
PFMS integration for direct bank transfers
Real-time tracking of claims
Role-based approval workflows
SMS and email alerts for key updates
Benefits of the implementation
Timely, transparent payments to ASHA workers
Improved satisfaction and reduced unrest
Significant reduction in processing time
Better governance and accountability
Reduced manual workload for health administrators
How the solution bought an impact of scale
Pregnant and lactating mothers benefitted
15
MN+
Pregnant and lactating mothers benefitted
15
MN+
Pregnant and lactating mothers benefitted
15
MN+
Awards and Recognitions
Research
Meghalaya government won the Skoch Award. The award was won in theGold category to Improve Social Parameters’ in the state’s South West Garo Hills region.
Research
Meghalaya government won the Skoch Award. The award was won in theGold category to Improve Social Parameters’ in the state’s South West Garo Hills region.
Research
Meghalaya government won the Skoch Award. The award was won in theGold category to Improve Social Parameters’ in the state’s South West Garo Hills region.
Research
Meghalaya government won the Skoch Award. The award was won in theGold category to Improve Social Parameters’ in the state’s South West Garo Hills region.
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