Enabling data-driven social audits to improve last-mile delivery of government schemes in Meghalaya

Assessing Coverage of Government Programs in Meghalaya

CDFI is supporting the Government of Meghalaya and MSSAT (Meghalaya Society for Social Audit & Transparency) with digital tools to assess the reach and effectiveness of key government welfare programmes. Using a mobile-based survey system and analytics dashboards, state and block-level officials can identify inclusion and exclusion errors, monitor coverage, and take corrective action in real time.
1,25,335
+
MNREGA beneficiaries surveyed
76,025
+
ICDS beneficiaries surveyed
Region
Meghalaya
Start Date
20 September 2019
Status
Ongoing
Lead Partner
Government of Meghalaya
Benefeciaries
Citizens enrolled or eligible under central and state welfare schemes

Digital social audits are helping Meghalaya improve the reach and delivery of its largest public welfare schemes.

Initial problem

Assessing Coverage of Government Programs in Meghalaya

CDFI is supporting the Government of Meghalaya and MSSAT (Meghalaya Society for Social Audit & Transparency) with digital tools to assess the reach and effectiveness of key government welfare programmes. Using a mobile-based survey system and analytics dashboards, state and block-level officials can identify inclusion and exclusion errors, monitor coverage, and take corrective action in real time.

The solution we implemented

Success of our implementation in Meghalaya’s Social Audit Initiative

Pradhan Mantri Matru Vandana Yojana (PMMVY), launched on 31st December 2016 envisions to provide cash incentive amounting to ₹5,000 directly to the Bank/ Post Office Account of Pregnant Women and Lactating Mothers (PW&LM) during pregnancy and lactation period

1,25,335 MNREGA Beneficiaries Surveyed

Extensive coverage audit conducted to identify delivery gaps and service quality.

76,025 ICDS Beneficiaries Reached

Ensuring early childhood development programmes reach the right households.

Comprehensive Scheme Monitoring

Audits conducted across 10+ schemes, including PMAY-G, PMAY-U, MDM, and more.

Built for scale. Operated for local progress.

Pradhan Mantri Matru Vandana Yojana (PMMVY), launched on 31st December 2016 envisions to provide cash incentive amounting to ₹5,000 directly to the Bank/ Post Office Account of Pregnant Women and Lactating Mothers (PW&LM) during pregnancy and lactation period

Ground-Level Engagement

Village Resource Persons collect data directly from households through the mobile app.

Block-Level Verification

Issue lists are reviewed and approved at the block level before action is triggered.

Statewide Dashboards Live

Dashboards and reports are used by state and district officials for continuous program improvement.

Features of the Implementation

Mobile app for household-level data collection
Issue auto-generation and approval workflows
Real-time dashboard access across departments
Scheme-wise analytics and reporting
Email alert system for flagged inclusion/exclusion errors
Role-based platform access (Village, Block, District, State)

Benefits of the Implementation

Reduces manual errors in audit tracking
Identifies and corrects inclusion/exclusion gaps
Empowers departments with real-time data for action
Brings transparency and structure to social audits
Encourages cross-departmental accountability

How the solution bought an impact of scale

Pregnant and lactating mothers benefitted
15
MN+
Pregnant and lactating mothers benefitted
15
MN+
Pregnant and lactating mothers benefitted
15
MN+
Awards and Recognitions

Research

Meghalaya government won the Skoch Award. The award was won in theGold category to Improve Social Parameters’ in the state’s South West Garo Hills region.

Research

Meghalaya government won the Skoch Award. The award was won in theGold category to Improve Social Parameters’ in the state’s South West Garo Hills region.

Research

Meghalaya government won the Skoch Award. The award was won in theGold category to Improve Social Parameters’ in the state’s South West Garo Hills region.

Research

Meghalaya government won the Skoch Award. The award was won in theGold category to Improve Social Parameters’ in the state’s South West Garo Hills region.