Enabling data-driven social audits to improve last-mile delivery of government schemes in Meghalaya
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Assessing Coverage of Government Programs in Meghalaya
CDFI is supporting the Government of Meghalaya and MSSAT (Meghalaya Society for Social Audit & Transparency) with digital tools to assess the reach and effectiveness of key government welfare programmes. Using a mobile-based survey system and analytics dashboards, state and block-level officials can identify inclusion and exclusion errors, monitor coverage, and take corrective action in real time.
1,25,335
MNREGA beneficiaries surveyed
76,025
ICDS beneficiaries surveyed
Region
Meghalaya
Start Date
20 September 2019
Status
Ongoing
Lead Partner
Government of Meghalaya
Benefeciaries
Citizens enrolled or eligible under central and state welfare schemes
Digital social audits are helping Meghalaya improve the reach and delivery of its largest public welfare schemes.
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Assessing Coverage of Government Programs in Meghalaya
CDFI is supporting the Government of Meghalaya and MSSAT (Meghalaya Society for Social Audit & Transparency) with digital tools to assess the reach and effectiveness of key government welfare programmes. Using a mobile-based survey system and analytics dashboards, state and block-level officials can identify inclusion and exclusion errors, monitor coverage, and take corrective action in real time.


Success of our implementation in Meghalaya’s Social Audit Initiative

1,25,335 MNREGA Beneficiaries Surveyed
Extensive coverage audit conducted to identify delivery gaps and service quality.
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76,025 ICDS Beneficiaries Reached
Ensuring early childhood development programmes reach the right households.
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Comprehensive Scheme Monitoring
Audits conducted across 10+ schemes, including PMAY-G, PMAY-U, MDM, and more.
Built for scale. Operated for local progress.

Ground-Level Engagement
Village Resource Persons collect data directly from households through the mobile app.
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Block-Level Verification
Issue lists are reviewed and approved at the block level before action is triggered.
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Statewide Dashboards Live
Dashboards and reports are used by state and district officials for continuous program improvement.
Features of the Implementation
Mobile app for household-level data collection
Issue auto-generation and approval workflows
Real-time dashboard access across departments
Scheme-wise analytics and reporting
Email alert system for flagged inclusion/exclusion errors
Role-based platform access (Village, Block, District, State)
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Benefits of the Implementation
Reduces manual errors in audit tracking
Identifies and corrects inclusion/exclusion gaps
Empowers departments with real-time data for action
Brings transparency and structure to social audits
Encourages cross-departmental accountability
How the solution bought an impact of scale
Pregnant and lactating mothers benefitted
15
MN+
Pregnant and lactating mothers benefitted
15
MN+
Pregnant and lactating mothers benefitted
15
MN+
Awards and Recognitions

Research
Meghalaya government won the Skoch Award. The award was won in theGold category to Improve Social Parameters’ in the state’s South West Garo Hills region.

Research
Meghalaya government won the Skoch Award. The award was won in theGold category to Improve Social Parameters’ in the state’s South West Garo Hills region.

Research
Meghalaya government won the Skoch Award. The award was won in theGold category to Improve Social Parameters’ in the state’s South West Garo Hills region.

Research
Meghalaya government won the Skoch Award. The award was won in theGold category to Improve Social Parameters’ in the state’s South West Garo Hills region.
